F.A.Q.

GENERAL

Do you offer discounts?

You can Join Our Pack and save 10% off your first purchase. Once you enter your name and email you will receive an email confirmation to make sure you consent to Legendary Canine sending you emails. Shortly after you confirm your email, you will receive a coupon code for 10% off your next purchase, which can be used on products from our online store. Once you’re a member of the pack, we will send you email updates a couple of times a month about our products, contests, or blog posts relevant to you and your fur baby. We are extremely guarded with your information, and will never share it with anyone. For more on our Privacy Policy.

Are your products safe for cats?

We have not done any research on how cats will react to our products. In general, cats process essential oils differently than dogs, so we do not recommend our products for direct use on cats.

How long will it take you to reply to emails from your Contact Us page?

We will get back to you within one business day.

Are your products tested on animals?

Legendary Canine products are cruelty free and are not tested on animals in the clinical or lab sense. We do use all of our products on our GSD, Jax, but we don’t consider that to be “tested on animals”.

Can I use your shampoo with topical flea/tick control?

Yes, you can! Our shampoos will not strip away topical flea/tick treatments. We recommend waiting 48 hours after applying the topical treatment to bathe your dog.

Are your dog shampoo bars vegan?

No. Both the Healer and the Fresh bar contain silk peptide which makes them not vegan.

SHIPPING

What shipping methods are available?

We ship via Canada Post and UPS. If there is a service you want to use that isn’t available, please Contact Us.

Do you ship internationally?

We sure do – we ship all over the world!

How long will it take to get my package?

Please refer to your tracking number for an estimated time of delivery. If you do not have a tracking number, see our Shipping Policy

Can I pickup from you and save the shipping charges?

Yes you can! Please use the code LCPICKUP at checkout to get a “Free Shipping” option. When your order is ready, we will email you an address. It’s near the Boardwalk Shops.

Still have a question?
Contact Us